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Strategic Planning and Resilience

Miami-Dade County has had a strategic planning and performance measurement structure in place for more than 15 years. This approach is based on a countywide strategic plan that crosses several service delivery areas including Public Safety, Transportation and Mobility, Health and Society, Neighborhood and Infrastructure, Recreation and Culture, Economic Development and General Government services. Through annual business planning and budgeting, our departments align their activities to the strategic plan, identify the performance measures they will use to gauge success and seek the resources needed to execute their plans.

In recent years, Miami-Dade County began to participate in the Rockefeller Foundation’s 100 Resilient Cities Program. This program provides jurisdictions a framework to help build communities that can respond to external shocks and stresses stemming from natural disasters, economic challenges and failing infrastructure. Promoting resilience is not just about environmental sustainability. It encourages jurisdictions to take a holistic look at their organization across four broad dimensions: Leadership and Strategy, Economy and Society, Health and Wellbeing and Infrastructure and Environment. In addition, the cities of Miami Beach and Miami joined Miami-Dade County in developing a comprehensive Resilient305 strategy which presents a coordinated response to global trends major cities face such as urbanization, globalization and climate change. 

The synchronization of our strategic planning and resilience efforts will yield long lasting and beneficial results. Strategic planning that focuses on service delivery and addresses growing existential challenges will help create an organization that addresses its community’s priorities while mitigating long-term shocks and stresses including sea level rise, crippling traffic, housing costs and limited economic opportunities for many families in the community. 

  • Mission, Vision and Guiding Principles

    Miami-Dade County’s Strategic Plan is the cornerstone of our results-oriented government. Budget decisions are based on the priorities identified through our strategic planning process and focused on resilience. The goals and objectives are categorized in seven strategic areas. Each department develops a Business Plan that outlines how their key activities support the priorities within each of these areas. Budgets are then developed based on these plans to ensure priorities are properly funded. 

    Miami-Dade County’s Vision Statement

    Delivering excellent service today and tomorrow

    Miami-Dade County’s Mission Statement

    “Delivering excellent public services that address our community’s needs and enhance our quality of life, now and in the future”. 

    Miami-Dade County’s Guiding Principles

    • Resilient
    • Customer-focused
    • Honest, ethical and fair
    • Accountable and responsive
    • Diverse and sensitive
    • Efficient and effective
    • Innovative
    • Valuing and respectful
    • Action-oriented
  • Public Safety

    Safety is essential to the quality of life of our community and to the achievement of many of our County’s goals. We cannot experience economic prosperity, enjoy recreational and cultural opportunities or travel without ensuring a basic expectation of safety. The County aims to reduce crime by providing essential police and correctional services, as well as by effectively intervening with arrested youth. We provide fire and rescue services to ensure that help is available quickly in the event of an emergency. We partner with our local court system to attain justice for all residents through the rule of law. Finally, we stand ready to respond in the event of a hurricane or other natural disaster.

    What’s new in 2019 and beyond?
    • Added priority given to protecting key infrastructure and enhancing security in large gathering places
    • Enhanced focus on solving crimes in a fair manner
    Resilience Highlights:
    • Police, correctional and court services help ensure social stability, security and justice
    • Emergency management planning helps ensure continuity of critical services and meet basic needs during a hurricane or other emergency incident
    • Miami-Dade Fire Rescue helps ensure public health services by responding to medical emergencies and trauma events
    Public Safety Goals and Objectives:

    PS1: Safe community for all
    • PS1-1: Reduce crimes throughout Miami-Dade County
    • PS1-2: Solve crimes quickly, accurately and in a fair manner
    • PS1-3: Support successful re-entry into the community
    • PS1-4: Provide safe and secure detention
    PS2: Reductions in preventable death, injury and property loss
    • PS2-1: Reduce response time
    • PS2-2: Improve effectiveness of outreach and response
    PS3: Effective emergency and disaster management
    • PS3-1: Increase countywide preparedness
    • PS3-2: Ensure recovery after community and countywide shocks and stresses
    • PS3-3: Protect key infrastructure and enhance security in large gathering places
  • Transportation and Mobility

    An effective transportation system is necessary for the safe and efficient daily movement of people and goods throughout our county and is an essential ingredient for economic growth and a high quality of life. Miami-Dade County builds and maintains roadways, bridges, sidewalks and bike paths. We provide public transit services, including bus, rail and special transportation services for the disabled. We regulate the taxicab and limousine industries, which often form a visitor’s first impression of our community. We work with partners including the Florida Department of Transportation, the Miami-Dade Expressway Authority and the Federal Transportation Administration to implement system improvements.

    What’s new in 2019 and beyond?
    • New focus on hardening roadway infrastructure
    • Added emphasis on affordability of public transit
    • Added emphasis on connectivity between public and private transportation providers
    Resilience Highlights:
    • Transit and public works services provide reliable mobility for the community
    Transportation and Mobility Goals and Objectives:

    TM1: Transportation system that facilities mobility
    • TM1-1: Promote efficient traffic flow on Miami-Dade County roadways
    • TM1-2: Expand and improve bikeway, greenway and sidewalk system
    • TM1-3: Provide reliable, accessible and affordable transit service
    • TM1-4: Expand public transportation
    • TM1-5: Facilitate connectivity between transportation systems and providers
    TM2: Safe transportation system
    • TM2-1: Promote traffic and roadway safety
    • TM2-2: Improve safety for pedestrians and bicyclists
    • TM2-3: Ensure the safe operation of public transit
    TM3: Well-maintained, modern transportation infrastructure and assets
    • TM3-1: Harden and maintain roadway infrastructure
    • TM3-2: Provide well-maintained, attractive and modern transportation facilities and vehicles
    • TM3-3: Promote clean, attractive roads and rights-of-way
  • Neighborhood and Infrastructure

    Vibrant neighborhoods are well planned, with plenty of green space and opportunities to walk and bike, and with easy access to services and businesses frequented by its residents. Homes are properly built using safe and effective products. When we turn on the tap, safe, clean water comes out. The air we breathe doesn’t make us sick. The garbage is picked up regularly. The streets are free of potholes and drain after a downpour. The community appears attractive and inviting.  
     
    These things don’t just “happen.” County employees are hard at work every day of the week to provide the basic services that we all count on, including planning, permitting, water and sewer service, environmental resources management, solid waste management, roadway maintenance, code enforcement and beautification. Our County also plays a critical role in preserving South Florida’s beaches and other environmental treasures. Additionally, we care for our neighborhoods’ most vulnerable residents: animals that have been lost, mistreated or abandoned.  
     
    What’s new in 2019 and beyond? 
    • Clearer focus on ensuring animal health and welfare
    • Added focus on promoting the efficient and best use of land 
    • New priority given to protecting the community from public nuisances and incidents that threaten public health
    • Greater emphasis on the importance of minimizing future disruptions to clean water and community sanitation services
    Resilience Highlights: 
    • Water and sewer and solid waste services help meet basic needs of residents and visitors
    • Mosquito control and animal services help ensure public health services by reducing the risk of animal borne disease and injury
    • Enforcement of the building code and environmental regulations help provide and enhance protective natural and man-made assets
    Neighborhood and Infrastructure Goals and Objectives:
     
    NI1: Safe, healthy and attractive neighborhoods and communities
    • NI1-1: Promote livable and beautiful neighborhoods
    • NI1-2: Ensure buildings are sustainable, safe and resilient
    • NI1-3: Promote the efficient and best use of land
    • NI1-4: Protect the community from public nuisances and incidents that threaten public health
    • NI1-5: Ensure animal health and welfare

    NI2: Continuity of clean water and community sanitation services

    • NI2-1: Provide adequate drinking water supply and wastewater disposal services
    • NI2-2: Provide well maintained drainage to minimize flooding
    • NI2-3: Provide adequate and sustainable solid waste collection and disposal capacity

    NI3: Protected and restored environmental resources

    • NI3-1: Maintain air quality
    • NI3-2: Protect and maintain surface and drinking water sources
    • NI3-3: Protect, maintain and restore waterways, coastline and beaches
    • NI3-4: Preserve and enhance natural areas and green spaces
  • Health and Society

    Miami-Dade County is there to lend a hand when our residents need help taking care of themselves and their families. We facilitate Head Start and Early Head Start instruction to preschool age children, and help working families obtain quality child care. We provide affordable and subsidized housing to eligible residents. We provide job training to youth and adults. We coordinate a comprehensive system of services for homeless individuals and families.  We provide a wide range of services to residents with special needs, from the elderly to people with disabilities to domestic violence survivors. 
     
    What’s new in 2019 and beyond? 
    • Clearer delineation of the County’s role as a supportive service provider
    Resilience Highlights: 
    • Social services assisting individuals and families help support livelihoods and employment
    • Emergency shelter, housing assistance and support services help meet basic needs of vulnerable and low-income residents 
    Health and Society Goals and Objectives:

    HS1: Basic needs of vulnerable Miami-Dade County residents are met
    • HS1-1: Reduce homelessness throughout Miami-Dade County
    • HS1-2: Assist residents at risk of being hungry
    • HS1-3: Promote the independence and wellbeing of the elderly
    • HS1-4: Improve access to abuse prevention, intervention and support services

    HS2: Self-sufficient and healthy population

    • HS2-1: Provide the necessary support services for vulnerable residents and special populations
    • HS2-2: Ensure that all children are school ready
    • HS2-3: Create, maintain and preserve affordable housing 
    • HS2-4: Foster healthy living and access to vital health services
  • Economic Development

    A strong economy creates jobs and opportunity for the entire community. It helps create vibrant, attractive urban centers and neighborhoods, where inviting shops and quality services are available. It improves property values and lifts incomes. 
     
    Our County government partners with the private sector and municipalities to promote economic growth and generate jobs throughout the community. We operate Miami International Airport and the Port of Miami, two major economic engines. We fund and develop affordable housing and help families purchase homes. We promote Miami-Dade as a global gateway for international trade and tourism and as a filming destination and a production center for the entertainment industry. We provide opportunities for small businesses to compete for County contracts.
     
    What’s new in 2019 and beyond? 
    • Enhanced emphasis given to our economic engines, the Airport and Seaport
    • Clearer delineation of the County’s role as a supportive partner in the local economy
    Resilience Highlights: 
    • Miami International Airport and Port Miami help foster economic prosperity as well as provide reliable mobility for travelers
    • Federally funded economic development projects support livelihoods and employment
    Economic Development Goals and Objectives:
     
    ED1: An environment that promotes a growing, resilient and diversified economy 
    • ED1-1: Promote and support a diverse mix of industries vital to a growing economy
    • ED1-2: Create and maintain an environment friendly to businesses, large and small
    • ED1-3: Expand job training opportunities aligned with the needs of the local economy
    • ED1-4: Continue to leverage Miami-Dade County’s strengths in tourism and international commerce
    • ED1-5: Provide world-class airport and seaport facilities

    ED2: Entrepreneurial development opportunities within Miami-Dade County 

    • ED2-1: Encourage creation of new small businesses
    • ED2-2: Expand opportunities for small businesses to compete for Miami-Dade County contracts

    ED3: Revitalized communities

    • ED3-1: Foster stable homeownership throughout Miami-Dade County
    • ED3-2: Promote development in distressed communities to ensure long-term vitality
  • Recreation and Culture

    Great communities have great spaces. Parks, greenways, libraries, theaters and museums enrich the lives of residents and visitors and create a shared sense of pride in the community. Miami-Dade County oversees over 270 parks and 50 libraries throughout the county and maintains many of our treasured beaches and marinas. 
     
    We operate or provide support to many area attractions and cultural facilities. We provide a wide range of programs and services for individuals and families, including free Internet access at libraries and summer camps for children.  We provide direct support to diverse cultural organizations and individual artists, and promote our vibrant arts and culture scene to the entire community. 
     
    What’s new in 2019 and beyond? 
    • Enhanced emphasis on affordability of programs and services
    Resilience Highlights: 
    • Library, park and cultural programs promote cohesive and engaged communities
    • Beach maintenance activities help enhance natural assets
    • Cooperative extension educational programs empower a broad range of stakeholders 
    Recreation and Culture Goals and Objectives:


    RC1: Inviting recreational and cultural venues that provide world-class enrichment opportunities throughout Miami-Dade County

    • RC1-1: Ensure parks, libraries, cultural facilities, programs and services are accessible to growing numbers of residents and visitors
    • RC1-2: Ensure parks, libraries, cultural venues are compelling destinations that are expertly programmed and operated, attractively designed, and safe

    RC2: Wide array of outstanding, affordable programs and services for residents and visitors

    • RC2-1: Provide inspiring, diverse and affordable programs and services that create a vibrant space to live and visit
    • RC2-2: Strengthen, conserve and grow cultural, park, natural, and library resources and collections
  • General Government

    In order to deliver excellent public services, our County relies on internal support services such as human resources, finance, strategic management and budgeting, grants coordination, auditing, information technology, procurement and fleet and facilities management. These services take place behind the scenes, but are essential to our success.
     
    Other services are inextricably tied to the overall functioning of government. We provide information on all County services through channels such as the 311 Answer Center and our web portal. We facilitate the democratic process by administering elections. We promote sustainability and resilience concepts throughout County government and the entire community.
     
    What’s new in 2019 and beyond? 
    • New emphasis on the resilience of the County workforce
    Resilience Highlights: 
    • The Communications and Elections Department empower a broad range of stakeholders by informing the community and ensuring the right of every citizen to vote
    • The Information Technology Department ensures continuity of critical services such as 911 and provides reliable communication for County government
    • The Internal Services Department provides and enhances man-made assets such as government facilities and vehicles
    • All internal service departments promote leadership and effective management of County operations as part of their core mission
    • The Office of Management and Budget and the Office of Resilience foster long-term and integrated planning by facilitating the County’s strategic management framework and resilience strategy
    General Government Goals and Objectives:
     

    GG1: Accessible, fair and responsible government

    • GG1-1: Provide easy access to information and services
    • GG1-2: Support a customer-focused organization
    • GG1-3: Ensure fair, convenient and accurate Election services

    GG2: Excellent, engaged and resilient workforce

    • GG2-1: Attract and hire new talent
    • GG2-2: Promote employee development and leadership
    • GG2-3: Ensure an inclusive and diverse workforce

    GG3: Optimal internal Miami-Dade County operations and service delivery

    • GG3-1: Deploy effective and reliable technology solutions that support Miami-Dade County services
    • GG3-2: Ensure security of systems and data
    • GG3-3: Acquire “best value” goods and services in a timely manner
    • GG3-4: Effectively utilize and maintain facilities and assets

    GG4: Effective leadership and management practices

    • GG4-1: Provide sound financial and risk management
    • GG4-2: Effectively allocate and utilize resources to meet current and future operating and capital needs
    • GG4-3: Reduce County government’s greenhouse gas emissions and resource consumption
    • GG4-4: Lead community sustainability efforts
  • 2012 Strategic Plan

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