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Inmate Contact & Visitation

You can keep in contact with inmates by telephone, mail and in-person visitation.

All mail is opened and checked and there are restrictions on what you can send.

You can set up prepaid calling online to receive calls from an inmate.

Visitation schedules are different for each facility.

  • Inmate Mail

    All mail must be addressed to the inmate and sent by United States Postal Service. Mail sent by other couriers will not be accepted.

    Only incoming general inmate mail written on plain white, originally lined paper such as white, loose-leaf lined notebook paper; white, lined tablet paper; or white, lined legal tablet paper will be permitted to enter detention facilities.

    Mail Items Not Allowed

    • No hardcover books allowed.
    • Paperback books, magazines, newspapers and religious materials must be mailed directly by the publisher or a bookstore.
    • The mail parcel must contain an invoice with a company logo or a company packing slip with business name and contact information.
    • Publications cannot contain any nudity or sexually-oriented material.
    • Greeting cards
    • Postcards
    • General mail containing newspaper or magazine clippings
    • Colored paper and colored envelopes
    • Any handwritten or typed personal correspondence on any paper other than plain white, lined paper.
    • No stamps, envelopes, papers, pens, pencils, inappropriate pictures/photos, Polaroids, plastic cards, phone cards, stickers, lipstick marks, padded or bubble mailers, or glued items.

    See list of unauthorized mail for additional items.

    Proper Way to Address Mail

    To address mail to a Miami-Dade County inmate, include full name, booking number (jail number), cell location and facility address.

    Example:

    Jose Lopez #140054061
    METRO WEST DETENTION CENTER, CELL
    13850 NW 41ST ST
    MIAMI FL 33178

    Your return address including your first and last name, street address, city, state and ZIP code must be included on your envelope and letter.

    Return envelopes are not provided to inmates.

  • Inmate Phone System

    Inmates cannot receive calls. Friends and family members can stay in touch with an inmate by setting up a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. You can set up the account online.

    Deposits can be made securely through the AdvancePay® website, mobile app or phone.

    You can set the service to send a text alert if the fund balance is getting low, or just set the account to auto-reload to automatically replenish your account.

    If you are receiving unwanted calls from an inmate, you must contact customer service directly to block the calls.

  • In-Person Visitation Guidelines

    Inmate contact visits are not allowed. Visits are allowed on certain visitation days and times as specified by facility. Visitors must be on the inmate’s visitation list and approved by the corrections facility. Children 17 years and under need a birth certificate and school ID.

    Clothing

    You must dress appropriately. All visitors must wear shoes at all times. Shoes worn by visitors may not be exchanged with inmates.

    Types of clothing that are not acceptable:

    • Clothing that resembles a correctional employee (officer or civilian) uniform, such as all green or a green and white skirt or pants and shirt combination.
    • Clothing that resembles an inmate uniform, such as orange-, red-, or white-colored scrubs.
    • Hats or head covering unless there is a documented medical reason and the visitors submits to a search of the headwear by removing the item.  A supervisor will review the medical/religious claims and witness the search.
    • Tight-fitting, see-through, provocative or revealing clothing of any kind. This includes spandex, sheer, netting, torn or frayed attire, bathing suits, body suits, athletic shorts, hot pants.
    • Tops that are cut low; reveal more than 2 inches of cleavage, more than 4 inches of the back, or any portion of the abdomen; halter tops, tube tops, tank tops, spaghetti straps, sleeveless shirts, muscle shirts, strapless shirts.
    • Shorts above 3 inches from the knee.
    • Skirts and dresses above 2 inches from the knee.
    • Slits in skirts or dresses must not exceed mid-thigh when seated.
    • Non-prescription sunglasses.
    • Hooded garments or clothing with offensive lettering.
    • Flip-flops.
    • High heels more than 3 inches.
    • Sandals which are not secured to the ankle by at least one strap are prohibited.
    • Shoes worn by visitors may not be exchanged with inmates. All visitors must wear shoes at all times.

    Attorney and Professional Visit Guidelines

    Licensed Bond Personnel Procedures

  • In-Person Visitation Schedules

    METRO WEST DETENTION CENTER

    Visitation hours are open daily as follows:

    • 4 - 9 p.m.
      Monday and Sunday: A – L (including SMU)
      Tuesday and Saturday: M – Z (including SMU)
      Wednesday: A-Z (excluding SMU)
      Thursday: M-Z (excluding SMU)
      Friday: A-L (excluding SMU)
    • 8:30 a.m. – 1 p.m.
      Saturday: A – L (including SMU)
      Sunday: M – Z (including SMU)

    TURNER GUILFORD KNIGHT CORRECTIONAL CENTER

    Visitation hours are open daily, except on Wednesday from:

    • 8:30 a.m. – noon
    • 7 – 9 p.m.

    Tuesday, Friday and Sunday:  A-L
    Monday, Thursday and Saturday: M –Z

    Visitation hours for the Mental Health Treatment Center (Levels 2 and 3 ONLY) are open daily, except on Wednesday, as follows:

    8:30 a.m. – noon
    Saturday:  M – Z
    Sunday:  A - L

    7 – 9 p.m.
    Monday, Thursday and Saturday:  M – Z
    Tuesday, Friday and Sunday:  A - L

    8:30 a.m. – noon
    Saturday: M – Z
    Sunday: A - L

    MENTAL HEALTH TREATMENT CENTER - LEVELS 2 AND 3 ONLY

    You must call the Mental Health Unit to verify availability.

    Monday

    • 8:30 a.m. – noon – CLOSED
    • 7 – 9 p.m. – M - Z

    Tuesday

    • 8:30 a.m. – noon – CLOSED
    • 7 – 9 p.m. – A - L

    Wednesday

    • CLOSED

    Thursday

    • 8:30 a.m. – noon – CLOSED
    • 7 – 9 p.m. – M - Z

    Friday

    • 8:30 a.m. – noon – CLOSED
    • 7 – 9 p.m. – A - L

    Saturday

    • 8:30 a.m. – noon – M - Z 
    • 7 – 9 p.m. – M - Z

    Sunday

    • 8:30 a.m. – noon – A - L 
    • 7 – 9 p.m. – A - L

    PRE-TRIAL DETENTION CENTER

    Visitation hours are open daily as follows:

    • 5:30 – 9:15 p.m.
      Thursday and Saturday: A – L
      Friday and Sunday: M – Z
    • 5:30 – 10 p.m.
      Monday and Tuesday: East Wing
      Tuesday and Wednesday: Inmate Work Crew
    • 10 a.m. - noon
      Saturday and Sunday: Safety Cells

Online Options

Phone Number(s)

  • 24/7 Automated Phone System and Customer Support
    800-483-8314800-483-8314
  • Inmate Phone System Customer Service
    877-650-4249877-650-4249

Locations and Hours

  • Metro West Detention Center

    13850 NE 41st ST, Miami, FL 33178
    786-263-5110
  • Pre-Trial Detention Center

    1321 NW 13th St, Miami, FL 33125
    786-263-4110
  • Turner Guilford Knight Correctional Center

    7000 NW 41st St, Miami, FL 33166
    786-263-5341
Corrections and Rehabilitation
Daniel Junior, Director

Dr. Martin Luther King Office Plaza
2525 NW 62nd St., Miami, FL 33147
786-263-7000 | mdcrinfo@miamidade.gov786-263-7000 | mdcrinfo@miamidade.gov

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