311 Contact Center
FAQs
- Call Specialists can initiate service requests for different types of services provided by the County or the City of Miami.
- The fastest way to report neighborhood problems and code violations is by using your smart phone and the 311 Direct mobile app.
- Or, just send us a tweet!
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Other ways to reach 311 by phone
The 311 Center can be reached by dialing 305-468-5900.
- Some cable companies such as U-verse and Comcast have not activated direct dialing to 311.
- Some mobile phone carriers do not recognize 311.
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What kind of information does 311 provide?
Anything you want to know about local government services:
- Who is my Commissioner?
- Where is the closest bus stop near my house?
- What events are happening this weekend at County parks?
- Where can I get a Transit Easy Card?
- Where is the nearest Trash and Recycling Center and when is it open?
- When is the next election?
- How do I get Homestead Exemption?
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What type of services can the public get through 311?
Examples of Service Requests include:
- Order a replacement recycling cart.
- Ask for a pothole to be repaired.
- Trip planning services for Miami-Dade Transit.
- Report a neighborhood code violation like overgrown lots or junk and trash piles.
- Report an issue with a traffic sign or traffic signal.