Important Message: As part of the Better Bus Network's launch, fares across all transit modes are FREE until Dec. 31. Parking at all Metrorail garages is also FREE until Dec. 31. Learn more.
Transit riders can purchase mobile passes via the GO Miami-Dade Transit app, pre-load their registered EASY Card online via the Transit Store or visit an EASY card location.
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Payment options accepted include:
- Contactless-enabled bank cards or credit cards
- Just look for the little contactless symbol on your card (hint: it looks like a wave)
- Digital wallets
- Such as Apple Pay, Google Pay, Samsung Pay and Fitbit Pay
- Mobile Passes
- Buy these on the GO Miami-Dade Transit app
- EASY Card
- Contact the EASY Card Customer Service team to load passes and add store value to your EASY Card. The EASY Card Contact Center is available Monday through Friday, 8 a.m. to 5 p.m. except County-observed holidays, at 786-469-5151 or at [email protected]
- EASY Cards are available for purchase at various sales outlets throughout the County
- Register your EASY Card online or by calling 786-469-5151 to receive balance protection if the card is lost or stolen
- Pro tip: re-load your EASY Card online via the Transit Store to avoid having to do so in person at the ticket vending machines or sales outlets.
- Cash payment
- Cash payment will be accepted to ride Metrobus and at all Ticket Vending Machines to purchase an EASY Card or fare product.
- Contactless-enabled bank cards or credit cards
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Riders can take advantage of Miami-Dade Transit’s fare capping feature at $5.65 per day for unlimited rides on Metrorail or Metrobus. Metromover is always free.
- Fare capping: Don’t know if you’ll be taking one or a few trips on transit? Not a problem! Once you’ve tapped your EASY Card (with stored value) or contactless-enabled bank card/digital wallet to start your trip, your total cost will be capped once you reach the cost of a 1-Day Pass. This means you won’t pay more than $5.65 per day for unlimited rides on Metrorail or Metrobus when using the same contactless-enabled bank card/digital wallet.
- One tap ride: Metrorail riders don’t have to tap out to exit the system. A one-time tap to enter the system is all that’s needed.
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Riders who have been affected by the pandemic and are suffering economic hardships may qualify for free or reduced fare passes.
- Mobility EASY Card: Miami-Dade County residents whose annual income is less than $20,385 may qualify to ride Metrobus and Metrorail free of charge with the Transit Mobility EASY Card.
- Commuter-Reduced Fare: Miami-Dade County residents, whose annual income is between $20,386 - $27,180 can ride Metrobus and Metrorail for half the price with the Commuter-Reduced Fare EASY Card.
For additional information about free or reduced fare passes, contact the EASY Card Customer Service team, Monday through Friday, 8 a.m. to 5 p.m. except County-observed holidays, at 786-469-5151 or via email at [email protected].
Read more about how to apply, replace or renew a Golden Passport or Patriot Passport.
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Metrorail parking is available to Transit customers only. You must board Metrorail or Metrobus to park at a Metrorail facility. Learn more about Metrorail parking locations and hours.
Monthly Parking
- Riders can purchase a digital monthly parking permit at any EASY Card vending machine when purchasing a 1-Month Pass. To activate digital parking, a Transit Store account is required. Learn more.
- With Miami-Dade Transit's $45 monthly parking pass (Requires EASY Card or EASY Ticket), riders can purchase monthly parking without purchasing a monthly transit pass.
Daily Parking
- Daily Metrorail parking can be purchased at any Metrorail Ticket Vending Machine or via PayByPhone (service charge applies). The cost is $4.50 at a TVM or $4.77 through the PayByPhone app. You can also call 1-888-680-7275 to pay for daily parking at any Metrorail facility, or overnight and long-term parking at the Earlington Heights, Okeechobee and South Miami Metrorail garages.
- Parking at Metrobus Park & Ride facilities is always free.
- Riders with a state-issued parking permit or license plate for people with disabilities may park free in spaces designated for disabled riders.
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- The cost per trip is $3.50 (exact change only).
To book a trip, contact STS reservations at 305-871-1111, Monday through Friday from 8 a.m. to 5 p.m. (Reservations can be made one to seven days in advance). Same day trips are not available.
Reservations may also be made at STSConnect.
For additional information, please contact Paratransit Customer Service at 786-469-5000, Monday through Friday from 8 a.m. to 5 p.m., except County-observed holidays.
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All Miami-Dade Transit riders are required to wear a facial covering while waiting for their bus or train and while riding per federal mandate. Violators will be removed from the system.
Read more about COVID-19 safety measures.
DTPW will continue to follow the latest guidance from the Centers for Disease Control and Prevention (CDC), the Florida Department of Health (FDOH), and the U.S. Department of Transportation’s Federal Transit Administration (FTA) and Miami-Dade County to ensure the actions being taken are comprehensive and appropriate.
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Any transit rider who has a question not listed in the Frequently Asked Questions section can submit questions or concerns online to the EASY Card Contact Center or call the EASY Card Customer Service team, Monday through Friday, 8 a.m. to 5 p.m. except County-observed holidays, at 786-469-5151 or via email at [email protected].
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What are the fare costs to ride Miami-Dade Transit?
The cost of a trip aboard Metrorail or Metrobus is $2.25 each way, or $5.65 for a 1-Day Pass.
Metrorail and Metrobus transfers are now free. However, the transfer fee for Metrobus and Metrorail to an express Metrobus route will remain 95 cents.
Parking at any one of our Metrorail garages or surface lots is $4.50 a day when purchased with a fare product.
New parking pass option: With the all-new $45 monthly parking pass (Requires EASY Card or EASY Ticket), riders can purchase monthly parking without purchasing a monthly transit pass. This provides a valuable option for riders who may not commute daily and is more cost-effective than the daily $4.50 parking rate.
Daily parking can also be paid through the PayByPhone app (service charge applies). For more information on transit fares, including free and reduced passes, visit Transit Pass.
I’ve been affected by the COVID-19 pandemic. Is there a special reduced fare or free fare option for me?
Those County residents who may have been affected by the pandemic or are suffering economic hardships are encouraged to contact the EASY Card Customer Service via email or call 786-469-5151.
When will I be able to purchase a mobile pass, pre-load or purchase an EASY Card at a Ticket Vending Machine or Transit Sales Outlet?
Riders can purchase a pass now. In order to avoid unnecessary contact with surfaces, riders are encouraged to purchase mobile passes via the GO Miami-Dade Transit app or pre-load their registered EASY Card online. Contactless-enabled bank cards/digital wallets are also accepted.
Riders can contact the EASY Card Contact Center to load passes and add store value to your EASY Card.
Also, EASY Cards can be purchased or pre-loaded at any Miami-Dade Transit Ticket Vending Machines (TVM), Pass Sales offices, or sales outlets.
How can I purchase a mobile pass?
Download the GO Miami-Dade Transit app and create an account. Once your account has been created, you will be able to purchase mobile passes right from your phone. Be sure to activate your mobile pass only when you’re ready to ride.
Can I pay cash to ride Miami-Dade Transit?
Yes. Cash payment will be accepted to ride Metrobus and at all TVM to purchase an EASY Card or fare product.
I lost my registered EASY Card; how do I register my new EASY Card and transfer unused funds?
You can register your new EASY card online in the Transit Store now or by calling the EASY Card Customer Service team at 786-469-5151.
Do I need to register my EASY Card?
Register your EASY Card to receive balance protection if the card is lost or stolen. Fare balance on an unregistered EASY Card is not replaceable if the card is lost or stolen.
I used to have automatic replenishment (auto-load) on my EASY Card. Do I need to sign up again?
Yes. Customers who were previously enrolled in any form of auto-reload or auto-replenishments will need to log onto their Transit Store accounts and once again enable this feature. Customers can also enroll for auto-reload on the GO Miami-Dade Transit App.
Prior to fare suspension I had a Corporate Discount or County Employee Discount monthly pass, but I am still working from home, do I need to do anything to pause auto-reload of my monthly pass if I do not need to use it?
If you already have or would like to purchase a Corporate Discount monthly pass to save money on transit fares, please contact your company’s Program Administrator about managing you monthly pass or contact the EASY Card Customer Service team.
If you have County Employee Discount monthly pass, please contact the EASY Card Customer Service.
I did not renew my Golden Passport (Supplemental Security Income), or Patriot Passport this year, what is the deadline to renew the pass?
Golden Passport holders 64 or younger and other Special Pass holders have until Dec. 30 to renew. Renew now to avoid interruption in services. Learn more.
Was the Special Transportation Service (STS) fare reinstated as well?
Yes. The cost per trip of $3.50 (exact change only) was reinstated on Oct. 1, 2021.
Customer Service and STS offices are closed until further notice. To book a trip, contact STS reservations at 305-871-1111, Monday through Friday from 8 a.m. to 5 p.m. (Reservations can be made one to seven days in advance). Same day trips are not available. Reservations may also be made at STS Connect.
The service operates 24 hours a day, 7 days a week and can be used throughout Miami-Dade County.
Were daily and monthly parking fees be reinstated as well?
Yes. As a reminder, monthly parking is only available to those who purchase a monthly pass.
New parking pass option: With the all-new $45 monthly parking pass (Requires EASY Card or EASY Ticket), riders can purchase monthly parking without purchasing a monthly transit pass. This provides a valuable option for riders who may not commute daily and is more cost-effective than the daily $4.50 parking rate.
Parking fees:
- All-new $45 monthly parking pass
- Ticket Vending Machine (TVM): $4.50 (must be purchased with a fare product)
- PayByPhone App (service charge applies)
- Monthly parking: $11.25 when purchased with a monthly pass
What is the deadline to purchase or start reloading of my monthly pass with parking?
The monthly pass or monthly pass plus parking will be available to purchase online from 20th of each current month through the 10th of following month. For example, the June monthly pass will be available for purchase from May 20 through June 10.
Can I still use my EASY Card to ride Tri-Rail?
Yes. Riders have unlimited rides on Metrobus, Metrorail and Tri-Rail with the Regional Monthly Pass or by using Stored Value on an EASY Card paying full fare each ride.
Where can I purchase a College Monthly Pass?
Students enrolled in a school that participates in the College Discount Mobile Pass Program will be able to purchase a monthly pass through the GO Miami-Dade Transit app or the Transit Store. Students enrolled in a school that’s NOT currently participating in the College Discount Mobile Pass Program should contact their Student Affairs Office to purchase a College Monthly Pass.
Who can I contact if I have any questions on my Transit Store account or special pass?
For additional questions, riders can submit questions or concerns online to the EASY Card Center.
Online Options
Phone Number(s)
Email / Mail
Locations and Hours
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701 NW 1st Court, Miami, FL. 33136
Suite 121
- Monday
- 8:00 a.m. - 5:00 p.m.
- Tuesday
- 8:00 a.m. - 5:00 p.m.
- Wednesday
- 8:00 a.m. - 5:00 p.m.
- Thursday
- 8:00 a.m. - 5:00 p.m.
- Friday
- 8:00 a.m. - 5:00 p.m.
* Excluding county observed holidays. -
111 NW 1st Street, Miami, FL. 33128
Golden Passport Office
- Monday
- 8:00 a.m. - 5:00 p.m.
- Tuesday
- 8:00 a.m. - 5:00 p.m.
- Wednesday
- 8:00 a.m. - 5:00 p.m.
- Thursday
- 8:00 a.m. - 5:00 p.m.
- Friday
- 8:00 a.m. - 5:00 p.m.
* Excluding county observed holidays. -
111 NW 1st Street, Miami, FL. 33128
2nd Floor Metrorail Platform Sales Kiosk
- Monday
- 8:00 a.m. - 5:00 p.m.
- Tuesday
- 8:00 a.m. - 5:00 p.m.
- Wednesday
- 8:00 a.m. - 5:00 p.m.
- Thursday
- 8:00 a.m. - 5:00 p.m.
- Friday
- 8:00 a.m. - 5:00 p.m.
* Excluding county observed holidays.
All Transit fares and parking fees Locations
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Suite 121
* Excluding county observed holidays. -
Golden Passport Office
* Excluding county observed holidays. -
2nd Floor Metrorail Platform Sales Kiosk
* Excluding county observed holidays.
Related Services

Transportation and Public Works
Eulois Cleckley, Director and CEOOvertown Transit Village North
701 NW 1st Court,
Suite 1700
Miami, FL 33136
786-469-5675