- The tactile tiles alert customers who are blind or visually impaired that they are getting close to the platform edge.
- If a passenger using a wheelchair or mobility aid enters a Metromover station and finds an inoperable elevator, Miami-Dade Transit provides backup accessible service within 30 minutes upon request. Use the red box provided at the entrance of the station or adjacent to the elevator to request backup accessible service.
- Priority seating is located at both ends of the car.
- All Metrorail stations and Metrobus Park & Ride lots are equipped with bicycle racks. BikeLids, enabling you to secure your bike using your own padlock and additionally offering covered protection, are available free on a first-come, first-served basis at Metrorail stations and other locations.Learn more about our guidelines and regulations for bikes and motorized scooters.
Plan your trip, track your ride, purchase a mobile pass and more. The app is free and available for iPhone and Android users.
Sign up for alerts about service issues that could affect your transit commute.
Find out if an elevator or escalator is out of service before arriving to the station.
Report problems with transit services or an employee. We also welcome general comments or suggestions for improving services.
Report your safety concern. The department will evaluate and track the concern and initiate corrective action.
Report suspicious activity. It's quick, easy and you can remain anonymous.
Report a lost item online, in person or by phone.
We connect people to places by providing a high-quality, safe, reliable, clean, and efficient mass transit system that meets the travel needs of the County's growing population and we provide vital transportation infrastructure systems and services.
Our mass transit system includes:
We provide all traffic signals countywide, along with all traffic control signs, street signage and pavement markings and all County and State-owned street lights. We build, operate and maintain movable and fixed bridges, swales, roadway surface repairs, guardrails, and along County road rights-of-way. We also operate and maintain the Rickenbacker and Venetian Causeways.
We manage the County Stormwater Utility for flood and water quality protection and maintain the secondary canal system.
Permits for all work within rights-of-way and code enforcement of unpermitted work is also handled by our Public Works division.
Read more about our local policies and Administrative Orders for equal employment opportunity, Disadvantaged Business Enterprise Program, accessible Transit services, and filing a discrimination complaint (Title VI) on Transit.