Resources for the Community

Help Lines for Emotional Support

Crisis Text Line
Text HELLO to 741741
Free and confidential support 24 hours a day throughout the U.S.

Disaster Distress Helpline
1-800-985-5990 or text TALKWITHUS to 66746
This helpline, sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA), provides immediate counseling for people affected by any disaster or tragedy. Connect with a trained professional from the closest crisis counseling center within the network. Multiple languages and video phone access for the deaf and hard of hearing.

Florida 211 Network
The call goes to local helpline call centers that have crisis counselors for disaster recovery available and can provide information on access to local resources such as housing, food and health care. Language translation available.

Florida Veterans Support Line
This helpline is a free, confidential resource for Veterans of all ages and circumstances is provided by the Crisis Center of Tampa Bay 24 hours a day.

National Suicide Prevention Lifeline
1-800-273-TALK (8255)
The Lifeline provides 24-hour, toll-free, and confidential support to anyone in suicidal crisis or emotional distress. Connect with a skilled, trained counselor at a crisis center in your area. Support is available in English and Spanish and via live chat.

Mental Health Support

Centers for Disease Control and Prevention
National Child Traumatic Stress Network (NCTSN)
National Institute of Mental Health
National Public Service Campaign

American Red Cross
Mental Health Volunteer Responders provide individual and group support services after a disaster. All mental health responders are trained and credentialed mental health professionals.

The Children's Bereavement Center
888-988-5438 or [email protected]
Lift from Loss are available for all relatives and friends of the families involved in the Surfside building collapse who need grief support – now and long-term. We provide FREE grief support groups for children ages four and older, teens and adults every week online.

Florida Department of Children and Families, Office of Substance Abuse and Mental Health (SAMH)
Elise Linn, Disaster Recovery Coordinator – 850-717-4423 / 850-488-8304
The SAMH Office will assist with contacting the appropriate Regional Managing Entity Office to identify a behavioral health provider with mobile response team availability and assistance.

Florida Crisis Response Team
321-325-0844 (email [email protected] to request a deployment)
Trained and certified regional volunteer member teams are available to provide group crisis response and individual support at shelters or family assistance centers for natural and man-made disasters. This is a limited resource that may be available depending upon the location and volunteer availability.

Mobile App

Help Kids Cope
This mobile app from the National Child Traumatic Stress Network helps parents talk to their kids about the disasters they may face and know how best to support them throughout, whether sheltering in place at home, evacuating to a designated shelter or helping your family heal after reuniting.