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Employee Training & Development

Basic Employee Development

Non-supervisory employees can build their professional skills with these courses.

Communications Certificate Program

The Communications Certificate Program is a series of four class modules intended to help County employees become effective communicators.

Continuing Education for County Employees

County employees can build professional skills, upgrade computer skills, broaden your opportunities and expand education.


All employees can take the County’s on-demand online classes for free.

Ethics Commission

Review key ethics concepts such as Conflict of Interest, the Code of Ethics Ordinance and Florida’s Public Records Law.

Expanded Employee Development Classes

Grow your skill set with classes offered to all Miami-Dade County employees.

Frontline Leadership Development Program (FLDP)

A program designed for employees in non-management positions who provide direct and indirect government services to our residents and visitors.

New Employee Orientation

Miami-Dade County employees are scheduled for New Employee Orientation Training during their new hire processing appointment.

Professional Development Certification Program

If you are a supervisor or upper level management, you can become certified after attending the Professional Development Clinic.

Safety Awareness Training Classes

Safety Awareness Training Classes seek to create a safe, healthy work environment throughout all work sites.


These online courses focus on security awareness and protection of our customer data.

Supervisory Leadership Development

A two-day certificate program offering supervisory and professional level employees tools and strategies to meet the unique challenges in the workplace.

Human Resource Certification

This program has met HR Certification Institute's criteria to be pre-approved for recertification credit.

Professional Engineer Recertification

You can obtain Professional Development Hours by attending the courses offered by Human Resources.

About Us

The Human Resources Department provides centralized personnel services for all County departments.

We work with departments to identify and assist with workforce issues including a renewed emphasis on performance management and standardized discipline policies, employee development and knowledge transfer, ongoing evaluation of workplace rules, and implementation of workforce metrics to measure and analyze overtime utilization, absenteeism, appeals, payroll issues, and employee development needs.

We coordinate negotiation of collective bargaining agreements and develop viable and sustainable healthcare options. Employee programs include training, wellness and diversity.

We provide residents and employees with a means to have discrimination cases heard and resolved through investigation, mediation, and appeals.

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