During a Hurricane
If a hurricane is heading to your area, here are some tips to stay safe.
- Monitor your radio or television for weather updates and instructions from public safety officials. Upon activation of the Miami-Dade County Emergency Operations Center, all key service update information will be posted on www.miamidade.gov.
- Stay indoors, preferably in a room with few or no windows.
- Take your emergency kit and disaster supplies with you if you move from room to room or if you evacuate to a shelter.
- If flooding threatens your home, turn off electricity at the main breaker.
- Use flashlights, not candles or kerosene lamps, as your light source.
- If you lose power, turn off all major appliances.
- Avoid using the phone and do not take a bath or shower during the storm.
- Fight the temptation to go outside during the eye of the storm. There's only a brief period of calm before hurricane-force winds return.
- Keep children informed about what’s happening and watch for signs of stress.
- Keep animals in their carriers or crate.
- Get in the tub and pull a mattress over you to protect yourself from debris if your home begins to come apart.
- For seaport and airport passenger information, contact your local carrier about closings.
- Listen for advisories from local law enforcement agencies regarding roadways and bridges being locked down.
311 Contact Center
Remember: 911 is for emergencies only.
Call 311 for questions regarding County services and information, and to report problems like price gouging, and downed traffic signs, signals or street lights.
- Monday - Friday: 7 a.m. to 7 p.m.
- Saturday: 8 a.m. to 5 p.m.
- Sunday: Closed
- More Contact Information
Online / Mobile Apps
- Report a Problem (311)
- Sign up for Alerts
- Evacuation Orders (Interactive Map)
- Storm Surge Planning Zone (Interactive Map)
- Open Evacuation Centers (Interactive Map)
- Emergency Bus Pick-up Sites (Interactive Map)
- Download Ready MDC App (for Android)
- Download Ready MDC App. (for iOS)
- Report Power Outage (FPL)