No Wrong Door
New Ways to Deliver
New Technology
- Utilize technology to support a coordinated service delivery model through a centralized technological platform.
- Adopt a comprehensive case management and referral system to optimize access to services.
Workforce Fine-Tuning
- Enhance Human Resources opportunities to increase employee knowledge of department and county’s mission and core services through training.
- Implement on-going communication and multidisciplinary staffing among Department staff serving the client population to address gaps in the system.
Defined Accountability Measures
- Assess service delivery through surveys with internal and external customers that encourage opportunities for constant system improvement.
Our Vision
Contact Us
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Office of the Mayor
Daniella Levine Cava
Stephen P. Clark Center
111 NW 1st Street,
29th Floor
Miami, FL 33128
305-375-5071 | [email protected]