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Home > Public Housing & Community Development > Reasonable Accommodation

Reasonable Accommodation

Miami-Dade Public Housing and Community Development (PHCD) are committed to complying with the requirements under Title II of the Americans with Disabilities ACT (ADA) and Section 504, by providing reasonable accommodation on its housing programs and services to persons with disabilities.

A reasonable accommodation is a change, modification, alteration or adaptation in policy, procedure, practice or program of a housing facility that provides a qualified individual with a disability the opportunity to participate or benefit from, a housing or non-housing program or activity.

PHCD is actively engaged in developing accessible housing for persons with disabilities through the modification and development of housing facilities and other services, in accordance with the Voluntary Compliance Agreement (VCA)

  • How to qualify

    An individual may qualify for a reasonable accommodation, upon request and health provider verification, if considered to be a person with a disability under the following ADA definition:

    • A physical or mental impairment that substantially limits one or more of the major life activities
    • A record of such impairment
    • Regarded as having such impairment

    Please review and complete the appropriate forms below to begin the qualification process.

    Forms can also be obtained at:

    • The Applicant Leasing Center, located at 1401 NW 7TH STREET 33125, telephone: 786-469-4300
    • Residents of the Public Housing program, from corresponding site managers
    • Participants of the Section 8 Moderate Rehabilitation program, from corresponding housing specialist 
  • After Application is Submitted

    If the individual qualifies for the accommodation, and it does not create an undue administrative and financial burden or result in a fundamental alteration in the nature of its programs or activities, PHCD will make the necessary efforts to grant the request or present an alternative accommodation that will meet the needs of the request.

    If the reasonable accommodation request is denied, an informal hearing may be requested in writing to PHCD Administrative Services, attention ADA Coordinator, 701 NW 1st Court, Miami, Florida 33136.  An informal hearing may also be requested by emailing the ADA Coordinator at PHCDADACoordinator@miamidade.gov or over the phone at 786-469-2155. A notification of scheduled appointment to discuss the case will be sent by mail with date, time and location of the hearing.

  • Housing Choice Voucher (Section 8) Residents

    The forms to request a reasonable accommodation used by the Section 8 Housing Choice Voucher (HCV) Program are different from PHCD's forms and are reviewed and processed by the Miami-Dade Housing Choice Program's ADA Coordinator.

    Forms are also available by calling the Miami-Dade Housing Choice Voucher program office at 305-403-3222.

  • Auxiliary Aids Request

    The ADA requires that communication with individuals with hearing loss, visual or speech requirements must be effective and that requested auxiliary aids and services must be available to facilitate communications. Interpreters and other auxiliary aids must be provided free of charge.

  • ADA Resources

    If the individual qualifies for the accommodation, and it does not create an undue administrative and financial burden or result in a fundamental alteration in the nature of its programs or activities, PHCD will make the necessary efforts to grant the request or present an alternative accommodation that will meet the needs of the request.

    If the reasonable accommodation request is denied, an informal hearing may be requested in writing to PHCD Administrative Services, attention ADA Coordinator, 701 NW 1st Court, Miami, Florida 33136.  An informal hearing may also be requested by emailing the ADA Coordinator at PHCDADACoordinator@miamidade.gov or over the phone at 786-469-2155. A notification of scheduled appointment to discuss the case will be sent by mail with date, time and location of the hearing.

  • Emergency Evacuations

    In the event of emergency evacuation, should a Public Housing program household member with disability need assistance, a Release of Disability-Related Special Needs in Case of Emergency Evacuation form must be completed. This form should be completed by the head of the household in case of emergency evacuation.

    Also, the form for pre-registration for special needs with evacuation is available at the Miami-Dade County's Emergency Evacuation Assistance Program page.

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