Skip to Primary Content

Hurricane season runs through Nov. 30. Check out the Hurricane Guide to make sure you're ready for the next storm.

Special Transportation Service (STS)

Special Transportation Service (STS) is a shared-ride public transportation service of Miami-Dade County in compliance with the complementary paratransit service provisions of the Americans with Disabilities Act (ADA) of 1990. STS offers door-to-door transportation service from the main entrance of pick-up to the main entrance of drop-off locations.

The service operates 24 hours a day, 7 days a week and can be used throughout Miami-Dade County.

  • Eligibility & Requirements

    Who is eligible for STS?

    • Miami-Dade County residents whose physical or mental disability prevents them from using accessible public transportation (Metrobus, Metrorail, or Metromover) independently.
    • Miami-Dade County residents with temporary disabilities are eligible for STS during the period of their disability.
    • People with disabilities from out-of-town that are presumed eligible under ADA jurisdiction.
  • How to Apply

    Print and complete the application. A Florida Licensed Physician must complete and sign the STS application.

    Once completed and signed, call the Paratransit Customer Service Office to schedule an appointment for an in-person eligibility assessment.

    If you have no other means of transportation, STS will be provided to attentd the in-person assessment.

    A determination of service will be provided within 21 days of the in-person assessment.

  • Fees

    The fee is $3.50 per one-way trip, as well as for companions. Personal Care Attendants ride free and must be pre-certified.

    Prepaid vouchers can also be purchased in advance by calling the STS Reservations Line. 

    Certified STS riders can use Metrobus and Metrorail free of charge.

  • Appeals

    If denied eligibility, you can appeal by mail within 60 days to the Office of Civil Rights and Labor Relations.

    Submitting additional medical documentation does not constitute a request for appeal.

Related Documents

ADA Disclaimer

To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator:

Phone Number(s)

Email / Mail

Locations and Hours

  • Overtown Transit Village North

    701 NW 1st Court, , FL 33166
    Suite 131
    786-469-5000
    Monday
    8:00 a.m. - 5:00 p.m.
    Tuesday
    8:00 a.m. - 5:00 p.m.
    Wednesday
    8:00 a.m. - 5:00 p.m.
    Thursday
    8:00 a.m. - 5:00 p.m.
    Friday
    8:00 a.m. - 5:00 p.m.
Transportation & Public Works
Alice N. Bravo, P.E., Director

Overtown Transit Village North
701 NW 1st Court, Miami, FL 33136
786-469-5675786-469-5675

Contact Us | About Us

You are now leaving the official website of Miami-Dade County government. Please be aware that when you exit this site, you are no longer protected by our privacy or security policies. Miami-Dade County is not responsible for the content provided on linked sites. The provision of links to these external sites does not constitute an endorsement.

Please click 'OK' to be sent to the new site, or Click 'Cancel' to go back.