Inmate Contact & Visitation

The health and well-being of individuals in Miami-Dade Corrections and Rehabilitation Department’s (MDCR) custody and the staff who supervise them are our top priorities. As such, inmate visitation has been suspended at all facilities since Thursday, March 12, 2020 and until further notice. Video visitation is now available as MDCR has implemented the use of remote video visitation technology to connect the public with the inmate population. This service will be available to both Friends and Family visitors as well as Professional visitors. All visitors must acknowledge and follow all rules for visitation while using this service.

Attorney and Professional Visitation

Attorneys and professional visitors must complete a remote video visitation application and register on the Global Tel*Link (GTL) website. The registration process for attorneys and professional visitors is outlined below.

Attorneys:

  1. Complete the Attorney Application for Remote Video Visitation
  2. Email completed application to: mdcrintroletter@miamidade.gov.
  3. Register and create an account with Global Tel*Link (GTL)

Professional Visitors:

  1. Complete the Professional Visitor Application for Remote Video Visitation
  2. Email the completed application to: mdcrintroletter@miamidade.gov
  3. Register and create an account with Global Tel*Link (GTL)

Please allow 2-3 business days for processing. Once your registration is approved, you will be able to schedule visits. Attorneys and professional visitors with questions regarding this process should send an email to: mdcrintroletter@miamidade.gov.

Incomplete applications will not be accepted. If your credentials and/or your professional relationship to the inmate cannot be verified, your application will be rejected.

Only essential professional visitation may be permitted through the "under glass" partition visiting area. Attorneys wishing to visit an inmate via the on-site, "under glass" partition will be screened for:

  • Do you have a fever or temperature of 100 degrees or higher?
  • Do you have any of the following symptoms (excluding those due to a known medical reason): Cough Shortness of breath or difficulty breathing Chills Muscle pain Sore throat New loss of taste or smell?
  • Are you currently awaiting the results of a test to determine if you have COVID-19?
  • Have you had close contact with someone with a COVID-19 diagnosis or who is awaiting test results for COVID-19?

Attorneys answering yes to any of the questions will not be approved for a professional visit and are encouraged to follow the CDC guidelines.

Friends and Family Video Visitation

Friends and family visitor must be on the Inmate’s Approved Master Visitation List to be approved for remote video visitation. It is the inmate’s responsibility to place the visitor’s name on his/her master visitation list. The registration process for friends and family visitors is outlined below.

Friends and Family:

  1. Ensure that you are an approved visitor identified on the respective inmate’s visitation approved list
  2. Register and create an account with Global Tel*Link (GTL)

Please allow up to 24 hours for processing. Once your registration is approved, you will be able to schedule visits. Friends and family with questions regarding this process should contact Inmate Visitation at 786-263-4119.

MDCR will continue to closely monitor the situation daily to help protect the health of inmates, visitors, volunteers, and our employees.

Phone Number(s)

  • 24/7 Automated Phone System and Customer Support
    800-483-8314800-483-8314
  • Inmate Phone System Customer Service
    877-650-4249877-650-4249

Locations and Hours

Corrections and Rehabilitation

Daniel Junior, Director

Dr. Martin Luther King Office Plaza
2525 NW 62nd St., Miami, FL 33147
786-263-7000 | mdcrinfo@miamidade.gov786-263-7000 | mdcrinfo@miamidade.gov

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