Credit and Collection
As a result of the coronavirus and to safeguard our employees and customers, our offices are operating with limited employees. You may experience a delay in service. For more information call 786-469-5200.
We are strongly encouraging our tax payers and customers to conduct any Tax Collector business transactions online instead of visiting our Public Service Office in person.
Credit and Collection understands the importance of communicating with our customers in the early delinquency stage.
Our primary job responsibility includes extensive telephone collections to recover delinquent debts on behalf of Miami-Dade County. We understand that most people want to do the right thing and pay their debts on time. Our job is to facilitate the process of collections for your benefit. To achieve this, we have a staff of professional and courteous account representatives waiting to serve you Monday to Friday, from 8 a.m. to 7 p.m., excluding holidays, at 786-469-5200.
The Credit and Collection Section makes phone calls and collects delinquent debts on behalf of these Miami-Dade County departments:
- Animal Services
- Corrections and Rehabilitation
- Department of Environmental Resource Management
- Fire Rescue
- Human Resources
- Internal Services
- Jackson Memorial Hospital
- Miami-Dade Transit
- Parks and Recreation
- Public Housing and Community Development
- Regulatory and Economic Resources
- Solid Waste Management
- Transportation and Public Works
- Water and Sewer
People with disabilities need a mechanism by which they can request accessible communications or other types of accommodations as well as materials in alternate format in advance of a public meeting or event. In order to provide this mechanism, all notices of public meetings and events shall contain the following statement:
To request materials in accessible format, sign language interpreters, or any accommodation to participate in any County-sponsored program or meeting, contact Lazavia Baker five days in advance. TTY users may also call 711 (Florida Relay Service.)
Call Credit and Collections
Email / Mail
- [email protected]
Credit and Collections
MLK Jr. Plaza
2525 NW 62 St., Suite 4301
Miami FL 33147
Locations and Hours