- Prohibit placement of a bumper sticker or sign identifying a vehicle as a rental
- Requiring fuel tanks to be at least half-full when provided to a renter
- Making crash-tested child restraint devices available for rent for children age 5 or under. The rental car company must post a notice at the facility or as part of the rental car agreement providing details and costs
- Providing information and cost about renting a SunPass to process toll charges. Any SunPass-related fees must be posted at the facility
Regulation & Compliance
Miami-Dade County requires that rental car companies comply with regulations.
Consumer Mediation Center
Miami-Dade County's Mediation Center receives, processes and investigates consumer complaints, mediates disputes between consumers and businesses, identifies violations of the law by business operators, and issues civil citations.
601 NW 1st Court, 18th floor
Miami, FL 33136
Hours: 8 a.m. - 3:30 p.m. Monday through Friday. Walkins are accepted.