Water Bill - Online Quick Pay
Requests for an extension of time to pay can be made by logging into your account.
You can pay your water bill online through the following options:
- Make a one-time payment with your Mastercard, Visa, American Express or Discover Card. The credit card processing company will charge you a $3.95 fee.
- Make a one-time payment using your bank account. This service is free of charge. Have your bank account and routing number accessible.
- Sign up free of charge and schedule automatic payments for your convenience. You can also enroll for paperless billing. Learn how to enroll.
Create or log in to your Water and Sewer account in order to process a one time payment with your bank account or credit card.
If the water at your property was disconnected due to non-payment and you make a payment, you must call the Customer Care Center at 305-665-7477 as soon as the required payment is made. If you call before 7 p.m. Monday through Friday, your service will be reconnected before midnight; otherwise, the service will be reconnected the following day by 10 a.m. If you call by 3 p.m. on Saturday and Sunday, service will be reconnected same day; otherwise, the service will be reconnected the following day by 10 a.m. In calling to request service reconnection, you are accepting responsibility for having all fixtures in the OFF position to avoid any water loss and/or damage to the property. The service will not be reconnected if there is evidence of water registering at the meter. A reconnection fee of $35.00 will be applied to your account for each visit required to reconnect the service.
Water and SewerRoy Coley, Director
Water and Sewer Douglas Office
3071 SW 38th Ave, Miami, FL 33146
305-665-7477 | [email protected]