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Hurricane season runs through Nov. 30. Check out the Hurricane Guide to make sure you're ready for the next storm.

Pay Water Bill by Phone, Mail or In Person

There are other options to pay your water bill if you choose not to do so online.

If the water at your property was disconnected due to non-payment and you make a payment, you must call the Customer Care Center at 305-665-7477 as soon as the required payment is made. If you call before 7 pm Monday through Friday, your service will be reconnected before midnight; otherwise, the service will be reconnected the following day by 10 am. If you call by 3 pm on Saturday and Sunday, service will be reconnected same day; otherwise, the service will be reconnected the following day by 10 am. In calling to request service reconnection, you are accepting responsibility for having all fixtures in the OFF position to avoid any water loss and/or damage to the property. The service will not be reconnected if there is evidence of water registering at the meter. A reconnection fee of $35.00 will be applied to your account for each visit required to reconnect the service.

  • Pay by Phone

    Pay your water bill using your checking or savings account or a major credit card. Both services are available at all times.

    Pay with checking or savings account

    • Call 1-800-565-1800 to pay your water bill with your checking or savings account.

    Pay with credit card

    • Call 1-800-510-0880 to pay with Mastercard, Visa, American Express or Discover Card.
    • A $3.95 convenience fee applies for credit card payments.
  • Pay by Mail

    Pay your water bill by mail using a check, cashier's check or money order.

    MIAMI-DADE WATER & SEWER DEPT
    PO BOX 026055
    MIAMI, FL 33102-6055

  • Pay in Person

    Pay your water bill at a County office, online kiosk or private pay station.

    Full Service Centers

    Cash, major credit cards, debit cards, check, cashiers' check or money order are accepted.

    Cashiers only

    Cash, check, cashiers' check or money order are accepted. No debit or credit cards accepted.

    Payment kiosk

    Major credit cards and debit cards are accepted.

    Payments submitted before 2 p.m. are processed the same day. After 2 p.m., they are processed the next business day.

    Private pay station

    Cash, check, cashiers' check or money order are accepted. No debit or credit cards accepted.

    Allow one week for payment to process.

Online Options

Phone Number(s)

Email / Mail

Water and Sewer
Kevin Lynskey, Director

Water and Sewer Douglas Office
3071 SW 38th Ave, Miami, FL 33146
305-665-7477305-665-7477

Contact Us

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